Privacy Policy

Effective Date: September 3, 2025

That Tote Bag (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thattotebag.com/, make a purchase, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide:
When you make a purchase, sign up for our newsletter, or contact us, you may provide details such as your name, email address, shipping/billing address, phone number, and payment information.
Automatically Collected Information:
When you use our site, we may collect data about your device and browsing activity, such as IP address, browser type, operating system, referring URLs, pages visited, and time/date stamps.
Cookies & Tracking Technologies:
We use cookies and similar technologies to improve your experience, remember preferences, and analyze website performance.

2. How We Use Your Information

We use the information we collect for purposes such as:

Processing and fulfilling orders
Providing customer support
Sending order confirmations, updates, and promotional communications (if opted in)
Personalizing your shopping experience
Improving our website, products, and services
Detecting and preventing fraud or security issues

3. How We Share Your Information

We do not sell your personal information. We may share information with trusted third parties only in the following cases:

Service Providers: Payment processors, shipping partners, email providers, and analytics tools that help us run our business.
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, including:

Accessing or requesting a copy of the information we hold about you
Correcting or updating your personal data
Requesting deletion of your personal information
Opting out of marketing emails by clicking “unsubscribe” in any email

5. Data Security

We use reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We keep your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Our website is not directed toward individuals under 13. We do not knowingly collect personal information from children.

8. International Users

Our website is operated in the United States. If you access our site from outside the U.S., please note that your data will be processed and stored here.