1. Where do you ship?
Currently, we ship within the United States.

2. How much is shipping?
We offer free standard shipping on all U.S. orders.

3. How long does delivery take?
Orders are processed in 1–2 business days. Delivery usually takes 5–8 business days.

4. Can I return my order?
Yes! We accept free returns within 14 days of delivery for unused items in original condition. Returns between 15–30 days are eligible for store credit.

5. Do you offer exchanges?
We don’t offer direct exchanges. If you’d like a different style or color, please return your item and place a new order.

6. Are the tote bags washable?
No, they are not machine washable. Please wipe clean with a damp cloth to keep your bag looking its best.

7. What makes That Tote Bag unique?
Every bag is designed with an empowering quote to inspire both the person carrying it and the people who see it. Plus, with mirrored printing, the message shows correctly in mirror selfies.

8. What materials are the bags made from?
Our totes are made from high-quality cotton with a durable, luxurious feel.

9. Where are the bags made?
Our products are responsibly produced in China with close attention to detail and quality.

10. Do you offer gift options?
At the moment, we don’t offer gift wrapping - but tote bags make meaningful gifts on their own.